Privacy Policy – Elyvia
Effective Date: January 1, 2025
At Elyvia (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://elyvia.uk/), contact us, or use our companionship services.
1. Information We Collect
We may collect the following personal details when you interact with us:
Name, email address, and phone number
Postal address for arranging visits
Payment information for bookings
Information you provide through forms, emails, or phone calls
2. How We Use Your Information
We use your personal information to:
Provide and manage our companionship services
Respond to enquiries and customer support requests
Process bookings and payments securely
Send important updates, confirmations, and reminders
Improve our website and services
3. Sharing Your Information
We never sell or rent your information. We may share it only with:
Trusted service providers (e.g., payment processors, IT support)
Legal authorities if required by law
4. Data Security
We use secure systems to protect your personal data. All companions are fully insured and Enhanced DBS checked for your safety.
5. Cookies
Our website uses cookies to improve your browsing experience and collect anonymous analytics. You can manage cookies through your browser settings.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data (where legally possible)
Withdraw consent for marketing communications
7. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us:
📞 Tel – 0121 517 2331
📧 Email – info@elyvia.co.uk